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Explains how to hide the header and footer from an iframe embedded TDX public desktop on the Client Portal
How to modify visibility of default, out-of-the box modules on the Services, Knowledge Base, and Questions pages in the Client Portal
Which fields are part of the typeahead search when looking up a requestor on a form
Learn how to adjust the visibility of services in the service catalog to require authentication to view the service or to restrict visibility further based on group membership.
Though project requests can not be converted to tickets, the article provides workarounds for addressing project requests that should not stay active, and options for limiting the ability to convert tickets to project requests.
This introduction article will help Enterprise or Technician users to approve Knowledge base articles using the TDNext and TDClient interfaces.