Contents

Summary

A response template for ticket comments.

Properties

Name Editable? Required? Type Nullable? Summary
ID Int32 The ID of the response template.
Name This field is required. String This field is nullable. The name of the response template.
Description String This field is nullable. The description of the response template.
Comments This field is required. String This field is nullable. The template content/comments.
CategoryID Int32 The ID of the category this template belongs to.
CategoryName String This field is nullable. The name of the category this template belongs to.