A response template for ticket comments.
Name | Editable? | Required? | Type | Nullable? | Summary |
---|---|---|---|---|---|
ID | Int32 | The ID of the response template. | |||
Name | This field is required. | String | This field is nullable. | The name of the response template. | |
Description | String | This field is nullable. | The description of the response template. | ||
Comments | This field is required. | String | This field is nullable. | The template content/comments. | |
CategoryID | Int32 | The ID of the category this template belongs to. | |||
CategoryName | String | This field is nullable. | The name of the category this template belongs to. |